Frequently Asked Questions

Find quick answers to common queries you may have while shopping at Iowa Fashion.

Product & Care

1
How can I find the right size for my outfit?
At IOWA Fashion we will help you find the right size of your outfit. Here’s how you can determine your exact size: It is important to measure your body size before selecting your size Check the size guide provided with each product to choose your correct size. You can also contact our style expert if needed to find your ideal size.
2
How should I take care of my bridal lehenga or saree?
Always dry clean your bridal lehenga or saree and avoid machine/hand wash. Store them properly in a garment bag to keep your dress away from dust and moisture. Refold them occasionally to avoid any fabric damage.

Orders & Customization

1
How do I place an order?
You can place an order on IOWA Fashion by visiting our website, www.iowafashion.in. Browse from our entire collection and add your favourite product to the cart. After you proceed to checkout and make payment, you will receive an email with your order details. You can track your shipment once you get the tracking details after the product has been shipped.
2
What are the payment options available?
The payment options available at IOWA include Credit & Debit cards, UPI, Netbanking, and Cash-On-Delivery.
3
How can I track my order?
we will send a link for tracking your order via email/SMS. Click on the Track orders section in your order page and fill the details to track your shipment
4
Once your order has been shipped How can I contact customer support?
You can contact the customer support at IOWA Fashion by calling us at +91 90615 58008. Alternatively you can send your queries to Iowabyar@gmail.com. You can also avail the live chat facility available in our website or you can DM us in our social media platforms like instagram, facebook and twitter.

Shipping & Delivery

1
Does IOWA offer international shipping?
Currently, we do not offer international shipping, and we sincerely apologize for any inconvenience. At this time, we provide nationwide shipping across India. However, we are working on expanding our services to international locations soon. Stay connected with us for updates!
2
How long does delivery take?
You can expect your order to be delivered within 10 working days.
3
How Can I track my order?
Once your order has been shipped we will send a link for tracking your order via email/SMS. Click on the Track orders section in your order page and fill the details to track your shipment

Payments & Returns

1
What payment methods do you accept?
The payment options available at IOWA include Credit & Debit cards, UPI, Netbanking, and Cash-On-Delivery.
2
How do I return products purchased from Iowa?
If you are not satisfied with the product purchased from IOWA Fashion we approve return requests as mentioned in the return policy.You can initiate the return request by visiting your orders page.
3
Can I cancel my order?
Yes, you can cancel your order within 4 hours of placing your order. If your order is eligible for cancellation, then the order amount will be refunded within 5 working days.
4
What is your return policy?
If you are not satisfied with the product purchased from IOWA Fashion we approve return requests as mentioned in the return policy. Return Policy Items can be returned/exchanged within 10 days of delivery. Used/washed products are not eligible for return Products without the brand tag cannot be returned You can initiate the return request by visiting your orders page.
Do You Still Have Queries?
If you still can't find what you are looking for, feel free to contact us.
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